Frequently Asked Questions

Booking is simple! Send us a message on WhatsApp with your pickup location, destination, and preferred date/time. You can also use our online booking form or call us directly at +91 81058 25544. We confirm bookings within 15 minutes.

Unlike manual foldable ramps used by other services, our automatic hydraulic lift platform raises and lowers at the press of a button. This means zero physical lifting for the passenger or caregiver, no steep inclines to navigate, and a 300kg weight capacity that handles all wheelchair types safely.

Absolutely. We use a certified 4-point wheelchair locking system inside the cabin. Once your wheelchair is on the platform and inside the vehicle, it's locked securely in place for the entire journey. Safety is our top priority.

Yes! Hospital transport is one of our core services. We regularly serve Manipal Hospital, Narayana Health City, Fortis Hospital, Columbia Asia, and every other major hospital in Bengaluru. We also offer recurring scheduling for regular appointments like dialysis or physiotherapy.

Yes, a caregiver or family member can always ride along at no extra charge. Our vehicles have comfortable seating for companions in addition to the designated wheelchair space.

Yes, we provide door-to-door wheelchair accessible transport to and from Kempegowda International Airport (BIAL). We monitor flight arrivals for timely pickups and handle all terminal accessibility needs.

We cover all of Bengaluru including Indiranagar, Koramangala, Whitefield, Jayanagar, HSR Layout, Electronic City, and every other neighborhood. We also offer outstation trips to Mysuru, Coorg, and other destinations.

All our drivers undergo specialized training in wheelchair assistance, passenger safety, and sensitivity. They're trained to operate the hydraulic lift system, secure the wheelchair properly, and provide respectful, patient service.

We recommend booking at least 2-4 hours in advance for city rides and 24 hours for airport transfers or outstation trips. However, we do our best to accommodate last-minute requests based on availability.

Yes. Every YuvanCabs vehicle is sanitized daily with hospital-grade disinfectants. We take hygiene seriously — especially since many of our passengers are visiting hospitals or have health sensitivities.

Absolutely. While our hydraulic lift is designed for wheelchairs, it works equally well for passengers using walkers, walking frames, or those with limited mobility. The platform provides safe, step-free boarding for anyone who needs it.